Seventeen Years Later: Why is Morale at DHS Still Low Homeland Security Committee Hearings (Congress)
- DHS Ranked last in Fed Large Agencies (17 of 17) (as well as many of its key subagencies)
- DHS has more than 200,000 employees
- Further Survey Finding:
- “Failure of leadership” cited as a main factor
- However: USCIS & Coast Guard in the top 25% of employee rankings for satisfaction
- 63% felt that there were no consequences for employees that underperform
- Only 36% felt motivated by their leadership
- DHS has the fewest number of confirmed Congressional appointments in place
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